![]() – Be sure to switch off your device and then wait 5-10 seconds before starting to clean. – If your device has user-replaceable batteries, please remove the batteries. – If your device is cabled, please unplug your device from your computer first. In the event your Logitech device needs cleaning we have some recommendations: – Connect this Bluetooth mouse to Macintosh computer (see answer 360023256854). – Connect this Bluetooth mouse to a Windows computer (see answer 360023256854). NOTE: Start fresh by removing the existing pairing and then re-pairing. ![]() – If it’s still not working, follow the appropriate link below to reconnect your mouse. – Try moving the cursor to verify that it’s working. – Keep other electrical devices at least 8 inches (20 cm) away from the mouse and the host device.īefore you try to connect your mouse again: If your mouse frequently stops working and you keep having to reconnect it, try these suggestions: Try to rule out these and other possible problem sources that might be affecting your mouse. Radio frequency (RF) interference from other wireless devices, such as: The connection between the mouse and the computer can be lost for several reasons, such as:ģ. If your mouse isn’t working, the problem is likely a lost connection. M557 mouse is not working or frequently stops working NOTE: If the mouse is already paired but having problems re-connecting, you can remove it (click the ” -” in the lower left) from the device list and follow the instructions above to re-connect it. Click Quit to return to the Bluetooth preference pane. Once the mouse is connected, the following message will be displayed. Your Bluetooth Mouse M557 will automatically connect to the Mac.ħ. Select the Bluetooth Mouse M557 from the Bluetooth Setup Assistant screen, and then click Continue. The light on the front of the mouse will blink blue.Ħ. The Bluetooth Setup Assistant should appear. If this is the case, click Set Up New Device. NOTE: If no Bluetooth devices have been connected to your Mac, then the “+” will not be visible. In the Bluetooth pane, make sure On is selected, and then click the Add New Device icon - the “ +” in the lower left. In System Preferences, click the Bluetooth icon.ģ. From the Apple menu, select System Preferences.Ģ. To connect your mouse to a Mac (OS 10.6.8 or later):ġ. Connect the M557 Bluetooth mouse to a Mac
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